Thanks for shopping at Patticakes-Frost by Numbers. If you are not entirely satisfied with your purchase, we're here to help. If you would like to cancel your order you may do so as long as the order is still processing. No cancellations or returns will be accepted once your order has shipped. If we are able to approve your return, we will refund your credit card / or original method of payment. This will take the credit card company a few days to process, and show on your statement.

Warranties & responsibility for services and products
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

Customer support details & contact info

Questions about the Terms and Conditions should be sent to us at frostbynumbers@gmail.com